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Fraud & Security
Report fraud or suspicious activity
Need to report fraud or a scam?
To get the help you need, it's important that you contact us on the right number.
If your account is held with Royal Bank of Scotland in the UK, please visit rbs.co.uk.
OneCard
To report a lost or stolen OneCard
Please call us on:
0345 877 8113
From abroad: +44 2031 264 846.
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Lines are open 24 hours a day. Calls may be recorded
Debit card
To report a lost or stolen debit card
Please call us on:
0370 600 0459
From abroad: +44 1268 500 813
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Lines are open 24 hours a day. Calls may be recorded.