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Fraud & Security
Report fraud or suspicious activity
OneCard
To report a lost or stolen OneCard
Call 0345 877 8113
From abroad: +44 2031 264 846
Lines are open 24 hours a day. Calls may be recorded.
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Debit card
To report a lost or stolen debit card
Call 0370 600 0459
From abroad: +44 1268 500 813
Lines are open 24 hours a day. Calls may be recorded.
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